Mice and touchpads are generally designed to configure automatically once they’re attached to a PC, so usually, you wouldn’t need to manually download and install any drivers to get them working. Faults usually come from corrupted drivers, liquid spills, or some other mechanical failures.
Here are some possible ways to troubleshoot different problems you may be having with your mouse or touchpad in Windows (7, 8, 8.1, or 10). Problems may include, mouse or touchpad not working at all, the pointer being unusually slow or overly fast. It could also be that the pointer keeps dancing around the screen in a haphazard fashion when you try to move it.
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ADJUST POINTER SPEED:
The issue of the pointer being too fast or too slow is not a problem in itself, but sometimes you might find the custom pointer speed either too fast or too slow for your preference, so you may need to make some adjustments. To do that simply go to your Windows search and type control panel and select control panel from the search results.
On the control panel page, click on the mouse icon.
A mouse pointer properties box will pop up, then click on pointer options menu, you should see where it says select a pointer speed. Here you can just drag this little pointer across the slid to increase or decrease the pointer speed.
After adjusting you can click on apply and then you can check and see if you’re okay with the speed, if not keep adjusting until you get the speed you’re comfortable with. Then you can click on ok.
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TOUCHPAD NOT WORKING/DANCING POINTER
If this is the first time you’re experiencing the issue of dancing mouse pointer, check that you have no liquids of some electronic/magnetic device close to the touchpad. Certain electrical or magnetic fields might alter the functions of your touchpad and cause issues like the “dancing pointer” effect.
In such case, clean off the liquid with dry cotton material, or remove the electronic close to the touchpad and restart your computer.
If it continues, then you might want to treat it as the case of touchpad not working, in that case, you we will be updating or reinstalling the touchpad drivers, depending on which solution works first. From here I assume your touchpad doesn’t work at all.
So in order to perform the required driver update, you might need to attach an external mouse to your computer or make use of your keyboard.
Search for device manager from Windows search.
From the device manager dialogue box, press the tab key and then use the down arrow key to move to where it says mice and other pointing devices and select the Synaptics PS/2 Port ClickPad Properties.
Then click on the driver menu and select the update drive option.
On the page that follows, first select Search automatically for updated driver software and see if that resolves the issue, if not return back to this option and select Browse my computer for driver software.
For the browse my computer for driver software option, select let me pick from the list of drivers on my computer. Then you can choose from the available drivers and install the driver for your touchpad.
If that still doesn’t work then come back to device properties and use the tab key to select uninstall devices, then it asks if you want to restart your computer, select yes to complete the process. Upon restarting check and see if your mouse works again as usual.
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The following video demonstrates the solutions in this tutorial.
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